2021年影響者行銷:定義、示例和策略

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In 1984, Nike collaborated with Michael Jordan to make an exclusive sneaker line, the Air Jordans.

It was a hit. In conscionable 12 months, the Air Jordan 1 sneakers racked up much than $100 cardinal successful sales. In 2020, an archetypal pair—worn and signed by Jordan himself—sold for $560,000.

Michael Jordan, the superstar hoops player, catapulted Nike into the household sanction we know today.

This is an illustration of influencer marketing.

In this guide, you’ll learn:

Influencers are radical who person an active, sizable assemblage (usually connected societal media) and the quality to power their assemblage to bash something.

What is influencer marketing?

Influencer selling is the signifier of moving with influencers to beforehand your brand’s message, products oregon services.

Why influencer marketing?

There are a fewer reasons wherefore you should bash influencer marketing.

1. Persuade their assemblage to instrumentality action

Influencers clasp sway implicit your people audience. It’s successful the sanction itself—they influence. That means they’re capable to animate their pursuing to instrumentality action. Most importantly, to buy.

It means things similar selling retired sardines aft a notation successful a podcast episode.

We spot this astatine Ahrefs too. Even though we’ve ne'er tally an influencer selling campaign, we spot that a beardown proposal from a trusted influencer tin pb to a important boost successful sign-ups:

2. Build spot successful your brand

Influencer selling isn’t ever astir sales. It is besides astir marque consciousness and trustworthiness.

The close influencer cautiously curates the benignant of products they recommend. They don’t shill everything that lands connected their lap. Even if they’re being paid, they person precocious standards. They instrumentality their community’s spot successful them seriously. Trust is hard to physique and casual to lose. In return, their fans accidental things like this:

So, erstwhile an influencer recommends your merchandise implicit the rest, they’re vouching for you, your product’s prime and your company’s reputation. You are, successful essence, borrowing “trust” from that influencer. You don’t person to physique it from scratch—they spot the influencer and by extension, you.

Think backmost to Nike. In 1984, they were chartless successful the hoops world. No hoops instrumentality was dying to acquisition a brace of Nike shoes. But Jordan’s endorsement led to their acceptance.

And Nike went from being chartless successful hoops to planetary dominance.

Generally speaking, determination are 5 types of influencers. They are grouped based connected the size of their audience.

Knowing the antithetic types of influencers volition assistance you program your fund and strategy. Here’s the breakdown:

1. Celebrities

These are influencers with implicit 1 cardinal followers.

Examples:

2. Mega-influencers

These are influencers with 500,000 to 1 cardinal followers.

Examples:

3. Macro-influencers

These are influencers with 100,000 to 500,000 followers.

Examples:

4. Micro-influencers

These are influencers with 10,000 to 100,000 followers.

Examples:

5. Nano-influencers

These are influencers with 1,000 to 10,000 followers.

Examples: 

Sidenote.

There is nary cosmopolitan standardization for these presumption nor their assemblage sizes. You mightiness find that they disagree from different books and articles. 

How to make an influencer selling strategy

Before you adjacent statesman looking for influencers and moving with them, you request to person a strategy. After all, the extremity isn’t to enactment with each influencer nether the sun, but the ones that tin marque an impact.

A strategy volition usher you successful the close direction.

  1. Define your people audience
  2. Set your objective
  3. Figure retired your budget
  4. Establish your KPIs

1. Define your people audience

It whitethorn look chill to person Justin Bieber outcry astir america to his fans, but what’s the point? There is small to nary overlap betwixt fans of Justin Bieber and radical who privation SEO tools. Even if we could spend his asking fee, it wouldn’t marque consciousness to enactment with him.

So, the archetypal measurement of immoderate selling program is to know who you privation to reach.

If you already person an existing marketing strategy that defines your lawsuit personas, past you’re each set. You already person a coagulated thought of who your people assemblage is.

For example, if you’re a fiscal planner successful Singapore, it mightiness beryllium thing like:

Millennials (23–30) successful Singapore who privation to statesman investing.

If you don’t person a factual lawsuit persona connection similar this, don’t worry. There are tons of guides, templates and adjacent tools you tin usage to make one.

Recommended reading: How to Create Detailed Buyer Personas for Your Business [Free Persona Template]

2. Set your objective

Now that you cognize who you’re targeting, we request to fig retired why you’re doing influencer marketing.

What’s your goal?

Generally speaking, determination are 3 objectives:

  1. Increase marque awareness and present your marque to imaginable customers.
  2. Create involvement and desire by teaching imaginable customers much astir their problems and however your merchandise oregon work tin solve them.
  3. Entice the acquisition by further educating imaginable customers astir your merchandise oregon work and wherefore it’s the champion solution for them.

You’ll request to cognize your objectives successful bid to measurement if your run is successful.

Recommended reading: Marketing Objectives: How to Set Them Right (with Examples)

3. Figure retired your budget

The magnitude you’re consenting to walk volition find the benignant of influencer you tin enactment with and the benignant of contented you tin create.

Knowing your fund beforehand volition marque the hunt for influencers easier.

4. Establish your KPIs

It’s not ever casual to measurement the implicit ROI of influencer selling campaigns, but you tin measurement comparative ROI utilizing Key Performance Indicators (KPIs).

KPIs let you to measurement advancement towards your objectives. If you’ve already acceptable your objectives, past you’ll cognize what these KPIs are. For example, if you’re tracking the fig of sales, you could springiness the influencer a discount codification with their name.

Recommended reading: 7 Marketing KPIs Actually Worth Tracking

Finding the macro, mega and celeb-level influencers is easy. It’s apt astatine the apical of your mind. Even the astir disinterested idiosyncratic would person heard of Cristiano Ronaldo. But not each institution has the fund to enactment astatine those levels.

What if you request to find micro oregon nano-influencers? How bash you question them out?

Here are immoderate options:

1. Employees

Most brands statesman their hunt for influencers outside. In doing so, they’re missing retired connected a imaginable excavation of influencers who are close successful beforehand of their noses—their ain employees.

Your employees enactment for you and apt usage your product. (If they don’t, something’s earnestly wrong.) They’re successful the champion presumption to beforehand your brand. Some of them mightiness person adjacent cultivated an assemblage connected their own.

Take Ahrefs arsenic an example. Most of america successful the selling squad tin beryllium considered nano oregon micro influencers connected Twitter:

Together, we tin easy amplify the contented we people oregon the features we release. And we do.

Bounce Rate

One of the astir misunderstood Google Analytics metrics.

9 things you mightiness not person known.

🦘

//THREAD//

— Michal Pecánek (@michalpecanek) December 2, 2020

2. Customers

We’re turning the hunt for influencers connected its head. Start by looking for the radical who already emotion your brand.

Your employees aren’t the lone radical who emotion your brand. Your customers emotion it too. We discovered this ourselves erstwhile we started sponsoring podcasts. The ones wherever we got the astir high-quality mentions and sign-ups were from podcast hosts who already loved our product.

Like your employees, immoderate of your customers are astir apt influencers—and they’re besides apt to beryllium responsive to your pitch.

For example, Ed Sheeran is simply a immense instrumentality of Heinz ketchup. He adjacent has a tattoo of their vessel connected his arm. It was a no-brainer for Heinz to enactment with him:

https://www.youtube.com/watch?v=keOaQm6RpBg

While you mightiness not person an Ed Sheeran-level influencer arsenic your customer, you’ll astir apt person 1 oregon 2 who are influential to your people audience. Find them successful your lawsuit narration absorption (CRM) instrumentality oregon immoderate you usage to way your customers. Reach retired and spot if they’d similar to enactment with you to beforehand your brand.

Sidenote.

You tin besides inquire your customers which influencers they’re pursuing connected societal media. 

3. Followers

Your followers connected societal media already cognize astir and similar your brand—and immoderate of them volition apt beryllium influencers. Look done your followers to find them.

4. Google

Simply spell to Google and participate this hunt query: “top [your niche] influencers”.

You’ll find a ton of nicely compiled lists.

5. Social media

If you’re looking for influencers connected a platform, past there’s nary amended spot to commencement than looking connected the level itself.

Like Google, you tin hunt for keywords connected these platforms and spot who appears. Native, curated lists (like Twitter lists) are a bully enactment if they beryllium connected your people platform.

If you’re already pursuing immoderate of these influencers successful your niche, past checking retired the “Explore” leafage (or similar) volition besides assistance aboveground different influencers.

Sidenote.

A imaginable thought is to make a wholly caller account, follow/subscribe to these influencers and spot what the level suggests connected your ‘Explore’ page. 

Alternatively, you tin simply look astatine who these influencers are already following. Chances are they’re pursuing different similar-sized influencers too. Some platforms (like Instagram and Twitter) volition besides suggest akin accounts connected these pages:

Finally, different mode to find influencers is via hashtags. But not conscionable immoderate hashtag—use your competitors’. If your competitors person executed an influencer selling run before, there’s a precocious accidental that they either:

  1. Requested the influencer to adhd a unsocial hashtag for the campaign, or
  2. Requested the influencer to adhd their institution hashtag.

Here’s an illustration of an influencer tagging the nutrient transportation company, FoodPanda:

Click done to the hashtag and you’ll spot that a ton of influencers person already promoted thing similar:

If you’re operating successful the aforesaid space, these could each beryllium imaginable influencers you could work with.

6. Platforms and marketplaces

Even with each the tactics I’ve suggested truthful far, uncovering influencers tin beryllium truly time-consuming. A “faster” alternate would simply beryllium to look for them connected a dedicated third-party platform.

We person a database of these platforms successful different article, truthful look done them for your desired influencer for your people platform.

Recommended reading: How to Find Influencers successful Your Niche (6 Easy Steps)

7. Content Explorer

Since influencers often person blogs, different mode to find them is to look for fashionable authors of posts astir topics related to your brand. You tin bash this successful Ahrefs’ Content Explorer, a searchable database of 5 cardinal pages.

Here’s the process:

  1. Open Content Explorer
  2. Enter a applicable taxable (e.g., nexus building)
  3. Select “in title” from the dropdown
  4. Hit search
  5. Go to the “Authors” tab

Here you’ll spot a database of folks who’ve written astir your topic, however galore posts they’ve written, and however galore followers they person connected Twitter.

8. Agencies

If you’d similar everything done for you, past you tin ever enactment with influencer selling agencies. They’ll bash everything for you, including the run set-up.

In fact, for macro-influencers and above, it is apt that you’ll person to enactment with 1 anyway. Most of them are akin to existent celebrities and you’ll person to enactment with their manager oregon bureau to get a run done. Make definite you’re alert of that.

How to measure influencers

Just due to the fact that idiosyncratic has a cardinal followers, doesn’t mean your run volition beryllium successful. They mightiness person a ample following, but tin they influence their assemblage to bash something, similar permission a comment, enactment successful a giveaway, oregon even buy?

Taking a measurement back, we request to ask: are the cardinal followers adjacent real? Fake influencers are aplenty. We don’t privation to discarded our wealth connected campaigns that get nary returns.

This is wherefore we request to measure the database we’ve conscionable created. Before we adjacent bash immoderate outreach, we request to marque definite that these are the influencers we truly privation to enactment with. That they correspond our marque well, tin make the benignant of contented we want, and really person the quality to assistance america execute the KPIs we’ve set.

In The Influence Code, Amanda Russell—an influencer and influencer selling expert—suggests evaluating five Rs:

  1. Reach
  2. Recognition
  3. Reference
  4. Relevance
  5. Resonance

1. Reach

This is the full size of the influencer’s followings crossed each platforms.

Most businesses marque the mistake of focusing only on this metric. It’s understandable arsenic this is the astir publically disposable metric. But dainty this arsenic a starting point.

Not lone is this fig casual to ‘manufacture’, the fig of followers doesn’t equate to existent scope either.

Spotting fake reach

Reach is the easiest metric to fake. Go to sites similar Fiverr and you’ll spot services that committedness to get you X fig of followers overnight. The New York Times adjacent wrote an nonfiction successful 2018 about the achromatic marketplace of fake followers.

Always marque definite you look cautiously into an influencer’s following.

  • Do their followers person weird usernames, similar a agelong database of numbers?
  • Do their followers person an bare show picture?
  • Do their followers person any posts?
  • Do their followers person zero followers themselves, yet travel a batch of different people?

These are each reddish flags. Here’s an example:

Now, conscionable due to the fact that an influencer has fake followers, doesn’t mean they bought them. As an relationship grows successful size, it becomes intolerable to debar fake followers and societal media bots. Just marque definite it is not a important percent of their followers. A speedy mode to cheque could beryllium to usage a instrumentality similar SparkToro’s Fake Followers Audit (Twitter only) oregon HypeAuditor’s Instagram Audit.

2. Recognition

This is however ‘known’ oregon ‘recognizable’ the influencer is successful the niche.

They don’t person to beryllium connected a Hollywood actor’s fame level, but they should beryllium known to your people audience. Even if they’re not truthful well-known, are their expertise, credentials oregon accolades recognizable?

3. Reference

Is the influencer oregon their enactment being referenced oregon cited by radical successful their niche (or extracurricular of it)? Have they been featured connected a database of experts by a credible/well-known work oregon website?

4. Relevance

This is however intimately associated an influencer is with a peculiar taxable or niche.

You’d privation to marque definite that the influencer you’re moving with talks astir a taxable your marque wants to beryllium associated with. If you’re a vegan brand, for example, you mightiness not privation to enactment with a paleo influencer, adjacent if some topics are astir “diet/nutrition.”

Relevance is besides astir however intimately an influencer’s assemblage aligns with your brand’s people audience. A pistillate influencer that regularly promotes swimwear mightiness not person a pistillate audience; a antheral influencer that regularly promotes location workouts mightiness not person a antheral audience.

You’ll person to excavation deeper.

For example, Kate Upton worked with American cosmetics marque Bobbi Brown to beforehand their products. While it makes consciousness for Bobbi Brown to enactment with a celebrated model, it turns retired that 90% of her online audience were males funny successful sports and video games.

5. Resonance

This is the magnitude of engagement (comments, shares, views, retweets, mentions, etc.) that the influencer gets whenever they station content.

Spotting fake resonance

Unfortunately, similar reach, resonance tin beryllium bought. So, alternatively than looking astatine the implicit fig of likes, comments, retweets, etc., look astatine their quality. They should beryllium genuine comments oregon conversations.

Here’s a speedy checklist to tally through:

  • Are they each emoji-only comments?
  • Are they each abbreviated comments with nary meaning oregon context, similar “Wow!”, “Amazing!”, “Nice!”?
  • Are they each repeated comments by the same user?

Here’s an example:

Other metrics

Here are immoderate different metrics you tin look out for:

  • Offline. Real radical turning up for events means the influencer has an existent engaged audience. Find retired what the turnout was astatine their erstwhile in-person events.
  • Testimonials, reviews and lawsuit studies. Ask your influencer for accusation astir erstwhile campaigns. But bash enactment that micro and nano-influencers whitethorn not have them.
  • Reputation. An influencer’s contention tin besides wounded your brand. Check done the influencer’s contented to spot if they’ve not been embroiled successful caller scandals oregon person beardown views that don’t align with your brand.

Reaching retired to influencers

With your database narrowed down, it’s clip to scope retired and spot if a palmy collaboration tin be made.

However, it does not mean you tin nonstop the aforesaid email to everyone. You’ll person to dainty each radical differently.

After all, outreach is simply a crippled of marque perception—yours vs the influencer’s.

For example, if you’re Louis Vuitton, adjacent the astir celebrated celebrities would person a hard clip saying nary to a collaboration. But if you’re a tiny ecommerce store trying to get Chiara Ferragni to springiness you a shoutout, chances are your email volition beryllium ignored.

It whitethorn dependable annoying, but there’s a crushed for this. Influencers request to support their ain marque too. The crushed wherefore you deliberation they’re a bully acceptable is precisely due to the fact that they don’t beforehand each azygous happening that falls connected their lap. If they did, they’ll beryllium seen arsenic a sellout—their marque volition beryllium diluted and their assemblage anxious to leave. Plus, I’m definite you wouldn’t privation to beryllium conscionable 1 of galore products they promote.

So, earlier you scope out, marque definite you person an due strategy for each benignant of influencer.

Sidenote.

For large influencers, you’ll person to scope retired via their agencies oregon managers. You tin apt scope retired to nano and micro influencers directly. 

There are galore ways to collaborate with influencers. They include:

  • Giving distant swag oregon escaped products (in the anticipation the influencer volition springiness a shoutout)
  • A paid merchandise shoutout
  • Running a giveaway
  • Recruiting influencers into their affiliate oregon referral programs
  • Giving the influencers a promotion code/discount (for nonstop sales)
  • Creating contented unneurotic with the influencer
  • Inviting influencers for their events
  • Product collaborations

And more.

There are virtually infinite ways to enactment with them, and the nonstop mode you take volition beryllium connected your extremity and the contented that volition enactment champion for the influencer’s audience.

Beyond that, determination are immoderate things you should instrumentality enactment erstwhile moving with an influencer:

1. Develop an influencer statement beforehand

This is simply a concern partnership. It whitethorn look similar a hassle, but a signed statement tin beryllium adjuvant successful protecting some parties from a ineligible perspective. It besides provides a papers that some of you tin notation to successful the lawsuit of immoderate disagreements oregon misunderstandings.

There are online templates available, but it’s champion to consult a lawyer. Some items you mightiness privation to see including are:

  • The duration of the partnership
  • Exclusivity—can the influencer enactment with different similar/competing brands?
  • Specific benignant of contented you’re looking to create
  • Specific messages you privation to include
  • What the influencer tin oregon cannot bash and accidental during the run duration
  • How agelong the influencer should permission the contented up
  • Where they should beryllium posting the contented (important if the influencer works connected aggregate channels)
  • Who the contented volition beryllium to
  • Amount and presumption of compensation
  • Specific tracking method

Recommended reading: How to Create a Flawless Social Media Influencer Contract

2. Collaborate, don’t control

Plenty of brands marque the mistake of dictating what an influencer should oregon shouldn’t say. This results successful an inauthentic advertisement that doesn’t person their audience.

The influencer’s assemblage is theirs—they cognize what their assemblage wants. As a brand, you’re determination to supply direction, cardinal messages/pointers, and your marque guidelines. Don’t micromanage the content. Trust the influencer to travel up with thing that’ll beryllium irresistible and promotes your marque well. Even better: springiness a circuit of your merchandise oregon thatch them however to usage it truthful they tin speech astir it naturally.

That said, don’t beryllium acrophobic to inquire the influencer for the archetypal draught and a fewer rounds of edits. You’d privation to marque definite you are capable to close immoderate errors earlier the contented goes live.

3. Follow regulatory guidelines

Depending connected the state you and your influencer are moving in, you whitethorn person to disclose that the contented created is an ad. For example, the Federal Trade Commission successful the U.S requires each influencers to disclose publically and successful an easy-to-spot spot that they’ve been paid to beforehand the product.

Beyond influencer marketing: marque ambassadors

Most influencer selling campaigns are one-off campaigns. But if you genuinely enjoyed moving with an influencer and are blessed with the results, past you could prosecute them into marque ambassadors.

Whether you telephone them ambassadors oregon evangelists, these are the radical who proceed to advocator for a peculiar marque exclusively for a agelong play of time. In return, the marque supports them successful a assortment of ways: escaped products, sponsorships, insider access, and commissions.

They’re not new—the fashion, cosmetics and sports satellite person utilized them extensively.

In fact, we adjacent person our ain evangelist present astatine Ahrefs—Patrick.

Like Patrick, marque ambassadors are mostly experts wrong the niche and tin besides supply proposal and ideas connected however to amended your product.

Recommended reading: 9 Great Public Relations Tactics with Campaign Examples

Influencer selling run examples

Here are immoderate examples of palmy influencer selling campaigns.

1. Ahrefs—employee influencers

Tim is our Chief Marketing Officer. He’s besides 1 of Ahrefs’ biggest evangelists. Even though our brand Twitter account has 3x much followers, his tweets consistently get much engagement.

It’s not each astir engagement either. Tim gets america customers:

It’s not conscionable Tim. I mentioned earlier that the Ahrefs selling squad are each nano and micro-influencers ourselves. We assistance to thrust customers too, like Sam:

Even I managed to thrust a few:

2. Instagram—high-profile thought leaders

Let’s get meta here. Instagram is the level of prime for astir influencers. But did you cognize Instagram became fashionable due to the fact that of influencers too?

Thanks to influencers similar Jack Dorsey, the laminitis of Twitter, Instagram deed 25,000 users wrong the archetypal time and 100,000 users wrong the first week.

Sarah Frier writes successful No Filter:

Everything helium (Dorsey) posted connected Instagram would instantly cross-post to Twitter, reaching his 1.6 cardinal followers there. He told the satellite it was his favourite caller iPhone app, and they listened. When Instagram launched to the nationalist connected October 6, 2010, it instantly went viral acknowledgment to shares from radical similar Dorsey. It reached fig 1 successful camera applications successful the Apple app store.

One of my favourite caller apps for the iPhone is present disposable for download: @Instagram. Gorgeous photos.

— jack (@jack) October 6, 2010

3. Daniel Wellington—Instagram influencers

Daniel Wellington is simply a Swedish ticker brand. Known for their changeable ticker straps, they made $230 cardinal successful gross successful 2016 and person sold implicit 6 cardinal watches.

You’ve astir apt seen them connected Instagram. No, scratch that. You’ve definitely seen them connected Instagram.

Daniel Wellington grew wholly done influencer marketing. They inundated Instagram—first by giving distant escaped watches to thousands of influencers, and past driving income by asking these influencers to stock peculiar coupon codes.

This established themselves arsenic a must-have user marque for millennials and zoomers—both demographics are large connected Instagram. Needless to say, this transformed what was simply an archetypal $15,000 concern into a well-known watch brand.

Final thoughts

I anticipation that this usher has served arsenic a bully primer for knowing and executing influencer marketing. It should beryllium a decent instauration for learning much astir the topic.

For this guide, I’d similar to springiness recognition to 2 books I’ve read:

I’d besides similar to convey these radical for fielding my questions astir influencer marketing:

Did I miss retired connected thing important astir inbound marketing? Let maine cognize connected Twitter.