How to Perform a Social Media Competitor Analysis in 6 Steps

1 week ago 16
ARTICLE AD BOX

A societal media rival investigation involves collecting and evaluating accusation astir your competitors’ societal media presences. Which helps you recognize their strengths and weaknesses and reveals ways you tin amended your ain societal media strategy.

Running a competitory investigation for societal media enables you to:

  • Benchmark your performance
  • Identify areas of accidental and differentiation
  • Get to cognize your people assemblage connected a deeper level
  • Discover caller trends oregon conversations you tin cover

We urge moving a societal media competitory investigation erstwhile a 4th to guarantee you enactment up to day with rival and manufacture changes.

Follow on for however to bash a rival societal media investigation successful six steps:

1. Identify Your Competition

Build a database of your main competitors to pass your analysis.

While you could absorption connected some nonstop competitors and indirect competitors (those that merchantability antithetic products oregon services but whitethorn vie with you for marketplace share), absorption connected your nonstop competitors.

Why? 

Because nonstop competitors are businesses astir akin to your own. So you tin get the astir close information. 

Use Semrush’s Market Explorer to place your main competitors and get insights into the competitory landscape.

Here’s how:

First, prime “Find Competitors” and participate your domain.

Then, click “Research market.”

Market Explorer instrumentality   hunt  for "timbertraincoffeeroasters.com"

The “Overview” tab shows who you vie with online. And provides accusation astir marketplace share, assemblage size, and more.

market consolidation, marketplace  domains, marketplace  traffic, marketplace  postulation   cost, and marketplace  size information  shown successful  Market Explorer tool

Next, scroll down to the “Growth Quadrant” widget. This breaks down you and your competitors into 4 basal categories: 

  • Game Changers: Emerging businesses with precocious maturation potential
  • Leaders: Businesses with some ample audiences and precocious maturation rates
  • Niche Players: Businesses with tiny audiences and debased maturation rates
  • Established Players: Established businesses with ample audiences
growth quadrant successful  Market Explorer tool, showing crippled  changers, leaders, niche players, and established players

Note wherever each rival stands and however their assemblage and postulation maturation comparison to yours. Then, make a database of your apical 5 competitors.

2. Analyze Audiences and Platforms

Getting to cognize your competitors' people audiences tin uncover applicable segments you aren’t yet targeting. Which tin pass changes you whitethorn request to marque to scope and prosecute akin audiences.

To bash this, you’ll privation to comparison characteristics like:

  • Demographics: Age, gender, location, etc.
  • Socioeconomics: Education level, income, household size, etc.
  • Psychographics: Interests, values, goals, etc.
  • Behaviors: Habits, preferences, symptom points, etc.

Use One2Target to look astatine your competition’s audiences.

Open the tool, participate astatine slightest 1 competitor’s domain, and click “Analyze.”

One2Target instrumentality   hunt  for "dominos.com"

The “Demographics” tab shows a breakdown of their assemblage by age, gender, and location. 

demographics dashboard successful  One2Target tool, showing assemblage  breakdown, by age, gender, and location

Click the “Socioeconomics” tab to presumption information astir the audience’s household size, household income, acquisition level, and employment status.

socioeconomics dashboard successful  One2Target tool, showing audience's household   size, household   income, acquisition  level, and employment

Now, click the “Behavior” tab to larn astir the audience’s interests, instrumentality benignant usage, and most-used societal media platforms.

behavior dashboard successful  One2Target tool, showing audience's interests, instrumentality  benignant   usage, and most-used societal  media platforms

Looking astatine these insights, we tin spot that this audience:

  • Is betwixt 25 and 44 years of age, with a higher percent identifying arsenic male
  • Is located successful the U.S.
  • Lives successful a household of 3 to 4 people
  • Is moving full-time with a little income
  • Prefers to usage mobile devices
  • Predominantly uses YouTube, Facebook, Reddit, and Instagram

Use this accusation to pass your messaging. And find the champion societal media platforms to absorption on. 

3. Find Industry Benchmarks

The adjacent measurement is to place manufacture benchmarks to spot however you comparison and gauge whether there’s country for betterment successful your social media strategy. And assistance you acceptable realistic goals.

First, instrumentality to Market Explorer. And click connected the “Benchmarking” tab. 

Next, click the “Organic Social” tab to spot however overmuch website postulation competitors thrust from their societal media selling efforts.

organic societal  graph successful  Market Explorer instrumentality   showing however  overmuch  website postulation   competitors thrust  from their societal  media marketing

Note the magnitude of integrated societal postulation each of your 5 main competitors gets. And besides see the average.

Then, comparison those numbers to your own. You tin find the nonstop magnitude of postulation you get from societal media postulation successful Google Analytics. 

Next, analyse your competitors’ engagement (likes, shares, etc.) to recognize whether their contented is resonating with their audiences. And mightiness beryllium worthy replicating for your target audience.

Use Semrush’s Social Tracker (part of Semrush Social) to spot competitors' societal media engagement rates. 

First, adhd the companies you privation to analyze.

Then, click “Start tracking companies.”

add companies to way   to Social Tracker tool

In the “Overview” tab, take a level you privation to evaluate.

facebook, twitter, instagram, youtube, linkedin, and pinterest tabs successful  Social Tracker tool

Then, click the “Engagement” tab to presumption circumstantial engagement metrics similar reactions, comments, and shares. 

In this case, you tin besides spot apical reactions. Which helps you recognize assemblage sentiment.

Engagement summary data, showing reactions, shares, and comments

The instrumentality makes it casual to comparison your ain metrics to your competitors’ metrics each successful 1 place. 

Finally, usage a societal listening instrumentality to uncover conversations astir your marque and your competitors. And spot however sentiment crossed brands compares. 

Use the Media Monitoring app for this.

All you person to bash is rapidly acceptable up tracking for your institution arsenic good arsenic your competitors.

First, spell to the “Mentions” tab to spot precisely what radical are saying astir each brand. And wage peculiarly adjacent attraction to those that travel from societal media.

mentions dashboard successful  the Media Monitoring app

Then, spell to the “Analysis” tab for each marque you’re targeting to get a consciousness of however sentiment differs for each.

analysis tab showing a mentions graph, with fig   of affirmative  and antagonistic  mentions

4. Analyze Your Competitors’ Content and Activity

Analyze the different types of societal media content your competitors stock arsenic good arsenic erstwhile they station it. 

To summation penetration into what works and what doesn’t.

Consider whether their posts are informational, aspirational, entertaining, oregon promotional. And find retired which of these categories drives the astir engagement.

Also, look for however competitors usage contented crossed antithetic channels. 

For example, bash they station the aforesaid communicative connected TikTok, Snapchat, and Instagram? Or, bash they differentiate betwixt channels? And what interaction does this person connected their societal media performance? 

Use Semrush Social’s Social Tracker instrumentality to find out. 

For example, click “Facebook” to spot the selected competitors' top-performing posts implicit a circumstantial clip period.

competitors facebook posts and their metrics shown successful  Social Tracker tool

Note what these posts person successful common. For example: 

  • What format are they? 
  • What taxable bash they talk about? 
  • What transcript person they used? 
  • Do they see a call to enactment (CTA)? Where does it nonstop the assemblage to?
  • What hashtags bash they use?

You tin besides research however competitors usage images and video connected societal media. 

Do they usage merchandise oregon manner visuals? And which of these bash radical remark connected the most?

Here’s an illustration of a merchandise changeable from Lucky Goat Coffee that shows however their merchandise is made:

a merchandise  changeable  from Lucky Goat Coffee posted connected  their Instagram

While determination aren’t galore comments, you tin spot that it’s received good implicit 100 likes. Which indicates it resonated with their audience. 

And it’s a bully thought to look into however often competitors stock content. So you tin optimize your ain posting docket for amended performance.

Use Social Tracker to spot your competition’s posting frequence and the days of the week radical prosecute with their content.

Social Tracker instrumentality   showing competition’s posting frequence  and the days of the week radical   prosecute  with content

For example, if you announcement a rival posts consistently passim the week and consistently generates precocious engagement, this signals the assemblage is receptive to regular updates. 

Use the insights you summation from studying your rivals’ contented and posting cadences to refine your ain societal media strategy.

5. Do a SWOT Analysis 

Summarize your competitory investigation by conducting a strengths, weaknesses, opportunities, and threats (SWOT) analysis.

Here’s however to capable successful each quadrant:

Strengths

Identify the areas wherever you conscionable oregon transcend manufacture benchmarks. Or show a unsocial and compelling constituent of view. 

For example, let’s accidental you person precocious impressions and scope owed to the usage of compelling video content, interactive societal media challenges, and user-generated contented (UGC).

Weaknesses

Look astatine your anemic points.

Maybe you announcement your follower maturation has stagnated implicit the past fewer months. Or, possibly you conflict to make authentic engagement connected Instagram. 

Opportunities

Explore opportunities to outperform your competitors.

Let’s accidental the contention creates localized contented and targets a tiny conception of your people audience. 

This could pb you to research the anticipation of enlargement and tailoring societal campaigns to wider regions. Which could summation your marketplace share.

Threats

Assess the threats you face.

Like if a rival regularly promotes deals and savings via societal media to undercut your prices. Or, possibly they walk heavy connected social media advertising, but you don’t person the aforesaid budget.

Use insights from your investigation to set your societal strategy. So you tin enactment to amended your performance.

Now that you’ve studied what your competitors are doing successfully, you could incorporated akin tactics into your societal media strategy. And spot whether they thrust akin results.

Like utilizing platforms you don’t person a beingness connected but that resonate with your people audience. As agelong arsenic you person the clip and fund for it.

You tin besides usage your investigation to uncover contented gaps that neither you nor your competitors presently address.

Whatever your findings are, usage them to pass your aboriginal societal media efforts. 

The Semrush Social app is simply a one-stop store for moving a societal media competitory analysis.

You tin way up to 20 competitors and stitchery insights into their engagement rates, follower and subscriber counts, work frequency, station types, and more.

competitors instagram posts and their metrics shown successful  Social Tracker tool

The app makes it casual to measurement your ain performance. And includes a publishing diagnostic to guarantee your campaigns ever enactment connected track.

Pair it with Market Explorer to get an adjacent bigger competitory advantage.

Agorapulse

Agorapulse helps you docket posts, prosecute with your audience, and analyse societal media metrics.

a conception  of Agorapulse'a page, showing features

Image Source: Agorapulse

The instrumentality includes rival enactment tracking, marque notation monitoring, and assemblage engagement analysis. 

It besides allows you to comparison your show against competitors and way cardinal metrics implicit time.

Quintly

quintly enables you to way your societal media show and comparison your societal media metrics with those of your competitors. 

a conception  of quintly's leafage   showing the platform

Image Source: quintly

Vaizle

Vaizle offers competitory benchmarking features, allowing you to comparison your societal media show with your competitors. 

a conception  of Vaizle's leafage   showing the platform

Image Source: Vaizle

It provides inclination analyses and show metrics to assistance you place opportunities for growth.

Iconosquare

Iconosquare is simply a societal media analytics and absorption level chiefly focused connected Instagram and Facebook.

a conception  of Iconosquare's leafage   showing the platform

Image Source: Capterra

Iconosquare offers features for tracking rival activity, analyzing assemblage engagement, and monitoring societal media metrics.

Get Data-Driven Insights connected Your Competition

Knowing however to bash a societal media rival investigation study is indispensable for societal media professionals astatine each levels. 

It tin assistance you amended recognize your competitors' strategies, strengths, and weaknesses successful the societal media landscape. And place opportunities to amended your ain approach. 

Leverage Semrush’s suite of tools to streamline your analysis.