Google Analytics 4 Users: What They Are & How to Track Them

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Google Analytics 4 (GA4) is the newest mentation of Google’s analytics platform. It helps you measurement things similar your website’s traffic, idiosyncratic behavior, and conversions.

Users successful Google Analytics are 1 of the main metrics the level focuses on. Let’s look astatine however users are defined, idiosyncratic tracking features, and however you tin usage this information to amended your website’s performance.

What Is a User successful Google Analytics 4?

A idiosyncratic successful Google Analytics 4 is an idiosyncratic who initiates a session connected your website. The analytics level tracks the user’s behaviour arsenic they prosecute with your pages.

Users metric successful  Google Analytics 4

How GA4 Identifies Users

GA4 uses respective methods to place and differentiate users:

  • User ID: A unsocial identifier you tin manually delegate to users who are logged successful to their relationship connected your website. It tracks idiosyncratic journeys crossed devices, and it’s the astir close method of recognition since you’re collecting the information straight from the user.
  • Google signals: Session information from sites that Google associates with users who person logged successful to their Google accounts and person opted into advertisement personalization. It’s utile for analyzing audiences, conversions, and moving retargeting campaigns successful Google Ads.
  • Device ID: Identifies idiosyncratic sessions crossed devices. On websites, it comes from first-party cookies (cookies stored by the website), derived from the “_ga” cooky (the main Google Analytics cooky that distinguishes 1 visitant from another). This method tracks lone the instrumentality and not the user.
  • Modeling: Behavioral modeling helps capable the gaps successful your data. When users diminution analytics identifiers (like cookies), behavioral information isn’t available. GA4 models the behaviour of these users based connected information from akin users who judge cookies connected your site.

How User Data Changed Between Universal Analytics and GA4

Universal Analytics (UA) had 2 idiosyncratic types: full and new. UA relied connected cookies for tracking users.

There are present 4 idiosyncratic types successful GA4: total, active, new, and returning. GA4 offers aggregate recognition methods, arsenic outlined successful the erstwhile section.

Understanding GA4’s idiosyncratic types provides adjuvant insights you tin usage to optimize your site’s performance.

GA4 User Types Explained

Before we spell into the details connected each of the idiosyncratic types mentioned above, it’s worthy noting that you tin typically find information for each of them rather easy connected the Home tab of your GA4 dashboard.

Click the arrow adjacent to immoderate of the metric headers astatine the apical of the overview card.

Users metrics connected  the Home tab of GA4 dashboard

In the paper that appears, click “User” to uncover a database of user-related metrics. In this menu, you tin take immoderate of the 4 types to regenerate the existent header with that 1 and show the applicable information successful the overview card.

"Returning users", and "Total users" selected from "User" drop-down paper   successful  GA4

Let’s look astatine what each idiosyncratic benignant tells you astir the radical visiting your website.

New Users

The caller users metric tells you the fig of radical who person antecedently ne'er visited your site, wrong your specified clip range.

Google relies connected a unsocial identifier called a idiosyncratic ID to separate betwixt users. When a idiosyncratic visits your tract for the archetypal time, they trigger the “first_visit” event. Google recognizes these visitors arsenic caller users. 

Returning Users

Returning users information represents the fig of users who person visited your tract astatine slightest erstwhile successful the past. The GA4 cooky that identifies unsocial users volition past for two years. At that point, a returning idiosyncratic volition past go a caller user.

When users instrumentality to your site, they apt find worth successful what you person to offer. Returning users is simply a cardinal Google Analytics metric to recognize idiosyncratic retention and lawsuit loyalty.

Total Users

Total users represents the full fig of radical who visited your tract during a specified day range.

This Google Analytics idiosyncratic benignant includes some caller and returning users, providing a broad overview of your audience.

Active Users

Finally, progressive users information (also referred to arsenic conscionable “Users” successful GA4) represents the fig of radical who engaged with your tract during a specified day range. This fig includes caller users.

An progressive idiosyncratic is immoderate azygous idiosyncratic who either:

  • Had an engaged session. This means they stayed connected your leafage for 10 oregon much seconds, recorded 2 oregon much pageviews, oregon completed astatine slightest 1 conversion event.
  • Triggered the first_visit lawsuit (meaning they’re a caller user) oregon the engagement_time_msec parameter (this records idiosyncratic engagement time)

How to Analyze User Data successful GA4

Analyzing Google Analytics idiosyncratic information helps uncover what your visitors prosecute with, and what keeps them coming back.

Uncover patterns, spot opportunities for improvement, and optimize your content to crook much visitors into customers. Here are a fewer ways to bash this:

Analyzing User Events

Analyzing idiosyncratic events allows you to recognize if users are taking the actions you privation them to take.

Learn however your users interact with your contented by clicking “Reports” successful the left-hand navigation. Then click “Engagement” > “Events” successful the drop-down menu.

Navigating to “Engagement” > “Events” successful  GA4 dashboard

Below the enactment illustration is simply a array that includes a file for “Total users.” This is wherever you’ll spot a database of each events that occurred during the specified clip play and for however galore users.

"Total users" metric highlighted successful  the Events study  successful  GA4

Here, larn however your users interact with your site, specified arsenic downloading a file, scrolling down the page, playing a video, oregon submitting a form.

A debased fig of lawsuit counts tin assistance you find whether to marque tract changes to promote definite desired actions. 

For example, a debased fig of “form_submit” events could mean your sign-up forms aren’t moving properly, oregon your pages aren’t optimized to promote users to implicit them. 

Analyzing User Acquisition Channels

User acquisition information helps you recognize however good your hunt motor optimization (SEO), societal media, and different content selling strategies are working.

Identify wherever caller users travel from by clicking “Reports” successful the left-hand navigation. Then click “Acquisition” > “User acquisition” successful the drop-down menu.

Navigating to “Acquisition” > “User acquisition” successful  GA4 dashboard

Below the chart, you’ll spot a array that includes a file with caller idiosyncratic data. This is wherever you’ll spot a database of channels that caller users are coming from (such arsenic direct, integrated search, and referral), on with corresponding engagement metrics.

"New users" metric highlighted successful  the User acquisition study  successful  GA4

For example, if you’re moving a societal media selling campaign, you’ll ideally spot users arriving astatine your tract done “Organic Social” (or “Paid Social” if you’re moving a paid social campaign).

Analyzing User Engagement Metrics with the Pages and Screens Report

The “Pages and screens” study is large for knowing cardinal idiosyncratic engagement metrics. It tin assistance you find which pages get the astir attraction and make the astir conversions. And which ones you mightiness privation to update first.

To find this data, click “Reports” successful the left-hand navigation. Then, click “Engagement” > “Pages and screens” successful the drop-down menu.

Navigating to “Engagement” > “Pages and screens” successful  GA4 dashboard

Below the enactment chart, you’ll spot a array of your pages sorted successful descending bid of astir pageviews. You tin benignant by users alternatively by clicking the arrow adjacent to the “Users” header astatine the top. 

Notable engagement metrics for these pages include:

  • Views per user: Average fig of pages viewed per user
  • Average engagement time: Average magnitude of clip the leafage was successful absorption successful the user’s browser
  • Conversions: Number of times users triggered a conversion event
Views per user, mean  engagement time, and conversions metrics highlighted successful  the Pages and screens study  successful  GA4

The mean for immoderate of these metrics is shown beneath the header (for others the fig shown is the total, similar nether the “Event count” header). Look for pages with below-average cardinal metrics similar mean engagement time. These are pages you whitethorn see updating first.

How to Analyze User Retention Metrics

Analyzing your returning users tin assistance you recognize however good you’re gathering loyalty with your visitors and customers.

Find information connected your returning users by clicking “Reports” successful the left-hand navigation. Then click “Retention.”

Navigating to “Retention” nether  Reports successful  GA4 dashboard

A enactment illustration shows caller users arsenic the default display. Click “Returning users” to alteration the illustration to amusement returning users.

“Returning users” metrics supra  the retention enactment     illustration  successful  GA4

The information successful this study is somewhat constricted compared with the different idiosyncratic metrics. 

However, comparing your caller users to your returning users tin supply insights connected however engaging your contented is. Ideally, your returning idiosyncratic graph is an upward inclination implicit clip arsenic you physique lawsuit loyalty.

Analyzing GA4 User Demographics

You tin besides usage Google Analytics 4 to recognize idiosyncratic demographics. This enables you to larn wherever your users are located and what languages they speak. If you alteration Google Signals, you tin besides larn astir their age, gender, and interests (but beware this could effect successful data thresholding).

To find information astir your idiosyncratic demographics, click “Reports” > “User” > “User attributes” > “Overview.”

Navigating to “User attributes” > “Overview” successful  GA4 dashboard

This shows an overview of your idiosyncratic demographics, with cards for country, users successful the past 30 minutes and their corresponding location, and users by municipality oregon city. If you person Google Signals enabled, you whitethorn besides spot information astir the gender, interests, and property of your users.

User attributes overview dashboard successful  GA4

For much details astir the engagement metrics associated with users successful antithetic locations, click “Demographic details” successful the left-hand menu.

Navigating to “Demographic details” successful  GA4 dashboard

This leafage shows you engagement information with rows for each state your users travel from. You tin swap this for different idiosyncratic demographic metrics utilizing the drop-down paper astatine the apical near of the array area.

Demographic details by state  dashboard successful  GA4

This information tin assistance you recognize however good optimized your contented is for antithetic segments of your audience. If you announcement you’re getting a batch of users from a state that uses a different hunt engine for example, you whitethorn privation to look into optimizing for that hunt engine. 

Learn More About Your Users with Semrush

If you don’t privation to alteration Google Signals, oregon you conscionable privation entree to different utile idiosyncratic data, Semrush allows you to easy find retired cardinal insights astir your users Google analytics won’t provide. 

Use the Traffic Analytics instrumentality to larn astir your audience’s sex, age, socioeconomics, and more. Navigate to the instrumentality and participate your domain successful the hunt bar, past click “Analyze.” 

You’ll announcement this instrumentality is typically utilized for analyzing competitors. But similar galore different Semrush tools, it’s reasonably versatile, and you tin inactive usage it to analyse your ain website, too.

"chewy.com" entered into the Traffic Analytics tool

Click the “Audience Overview” tab astatine the top. 

"Audience Overview" tab highlighted successful  Traffic Analytics tool

You’ll spot information astir your audience’s demographics, socioeconomics, behavior, and more. This information tin assistance you amended recognize your assemblage and pass your contented strategy going forward. 

If you click “View afloat report” successful 1 of the cards, you’ll beryllium taken to the One2Target dashboard with a much elaborate breakdown.

Audience Overview dashboard successful  Traffic Analytics tool

For example, successful the “Behavior” tab, you tin spot which societal media platforms your users sojourn astir often. 

"Behavior" dashboard successful  One2Target tool, showing audience's interests, devices, and societal  media usage

This tin assistance you recognize wherever you whitethorn privation to absorption your societal media selling efforts to amended prosecute with your audience.

Access Traffic Analytics alongside 55+ different adjuvant integer selling tools with a Semrush subscription.